One-Ticket/Any Train! Amtrak accepts all CTrail Hartford
Line tickets onboard all Amtrak’s Regional* and Shuttle trains between
New Haven, CT, and Springfield, MA. For passengers wishing to ride the Vermonter (trains 54,55, 56, 57), you should purchase a ticket through Amtrak.com, the Amtrak app, or an Amtrak ticket agent.
Valid Amtrak Tickets for travel between New Haven and Springfield will also be accepted on CTrail Hartford Line trains.
* Advanced Amtrak reservations and tickets are required for Amtrak Northeast Regional trains during holiday blackout periods through Amtrak.com, the Amtrak app, or an Amtrak ticket agent. CTrail tickets will not be accepted on these trains during holiday blackout periods.
** CTtransit Express 950 buses accept CTrail single ride, weekly & monthly tickets for travel between New Haven Union Station, New Haven State Street Station, Meriden Station, and Hartford Union Station. 10-ride tickets cannot be accepted. A CTrail Hartford Line Plus Bus ticket is not required to ride Route 950, however, a Plus Bus ticket is required for use on most connecting bus routes in Hartford, Meriden & New Haven.
CTtransit tickets of any type are not accepted on CTrail or Amtrak trains.
Tickets
Hartford Line Train Tickets may be purchased in several convenient ways:
The CTrail eTix app for Android or iOS can be downloaded using the links below:
Passengers may find answers to the most frequently asked questions about the CTrail eTix app here
Apple Pay, Google Pay, cash, or credit/debit cards are accepted at Ticket Vending Machines.
One-way tickets may be purchased on board CTrail
Hartford Line trains with an additional surcharge.
Cash or credit/debit cards are accepted onboard CTrail
Hartford Line trains. All passengers purchasing tickets on board with cash are
requested to have exact change or small bills no larger than a $20 bill.
Only CTrail one-way tickets are sold onboard CTrail trains. No connecting tickets are sold onboard.
CTrail Trains
One-way tickets may be purchased on board CTrail
Hartford Line trains with an additional surcharge.
Cash or credit/debit cards are accepted on board CTrail
Hartford Line trains. All passengers purchasing tickets on board with cash are requested to have exact change or small bills no larger than a $20 bill.
Only CTrail one-way tickets are sold on board CTrail trains. No connecting tickets are sold on board.
Amtrak Trains
Tickets must be purchased prior to boarding Amtrak trains. Pre-purchased
Hartford Line tickets from ticket machines will be honored on Amtrak
trains within the Hartford Line corridor (except Vermonter Trains 54, 55, 56 and 57 at any time, and Amtrak Northeast Regional Trains 140, 141, 143, 146, 147, 148, 157 during holiday blackout periods only). To purchase tickets when a ticket vending machine is not available, use Amtrak.com, the Amtrak mobile app or call 1-800-USA-RAIL.
Passengers planning to travel together in groups of 10 to 120 may be eligible to receive a discount of up to 35% off normal rail fare when booking their group travel in advance.
Group travel requests are for CTrail Hartford Line service only and cannot be used for or with a connecting service, including Amtrak Hartford Line, CTrail Shore Line East, Amtrak Vermonter, Amtrak Northeast Regional trains, or New Haven Line (Metro-North).
Please make group travel requests for your group as early as possible (no less than 10 business days in advance of the planned trip). Groups requesting bicycle accommodations with their train reservations are urged to contact CTrides as far in advance of travel as possible because bicycles are subject to train storage capacity.
CTrail Hartford Line is normally unreserved seating, but in order to safely accommodate group travel CTrail requires the group to reserve a specific train on a specific date.
Click here for the complete CTrail Hartford Line Group Travel policy.
To submit a Group Sale request, complete and submit this form. A CTrail representative will contact you as soon as possible.
Ticket Types
One-Way Tickets - Good for one trip between the origin and destination shown on the ticket
UniRail One-Way - Combines CTrail Hartford
Line rail ticket with either New Haven Line (operated by Metro-North)
or Shore Line East rail ticket to easily transfer between trains.
One-Way Discount - Available for seniors, Medicare cardholders, and persons with disabilities.
Tickets are valid for sixty (60) days.
Please purchase your return trip tickets before boarding using the CTrail eTix app or a Ticket Vending Machine.
One-way tickets may also be purchased on board Hartford Line trains
with an additional surcharge. Cash or credit/debit cards are accepted onboard. All
passengers purchasing tickets on board are requested to have exact
change or small bills no larger than a $20 bill. CTrail customers
who purchased tickets onboard and then board a connecting train on the
New Haven Line must show their receipt or they will face a surcharge
when purchasing the New Haven Line ticket onboard the train.
Ten-Trip Ticket - Provides ten rides for the price of nine.
Ten-Trip Discount - Available for Seniors, medicare
cardholders, and persons with disabilities. Provides the convenience of
10 rides in one ticket.
Ten-Trip Tickets are valid for 180 days and are non-transferrable.
Ten Trip tickets are non-transferable; lost tickets can neither be refunded nor replaced.
Weekly - Valid for unlimited Hartford Line train travel for seven days (Saturday — Friday).
UniRail Weekly - Combines Hartford Line rail service with
either New Haven Line (operated by Metro-North) or Shore Line East rail
service for a lower combined fare than separate weekly tickets. UniRail
tickets are available at both Metro-North TVMs and CTrail TVMs (except for New Haven).
Weekly tickets are non-transferable; lost tickets can neither be refunded nor replaced.
Monthly - unlimited CTrail Hartford Line train travel between the Origin and Destination shown for a calendar month.
School Monthly - discounted fare for students 18 or
younger traveling to and from primary or secondary school. Proof of age
and school-issued ID are required. (Not valid for college students.)
UniRail Monthly - combines CTrail Hartford Line rail service with
either New Haven Line (operated by Metro-North) or CTrail Shore Line East rail
service for a lower combined fare than separate tickets. UniRail
Monthly Tickets are available using the CTrail eTix app at Metro-North TVMs, and most CTrail TVMs.
Monthly tickets are non-transferable; lost tickets can neither be refunded nor replaced.
CTtransitlocal bus service can be added onto any Monthly ticket for only $10. Plus Bus is valid in all CTtransit & CTfastrak service areas except Waterbury & Stamford (Routes 311-351, 411-479 & 971). Plus Bus passes have a value equal to the local bus fare. Step-up charges apply to express services. CTrail monthly tickets are non-transferable; lost tickets can neither be refunded nor replaced.
Enrolled students can obtain a U-Pass CT from participating Connecticut
universities and colleges. U-Pass CT can be used for travel on CTrail Hartford Line trains between New Haven and Springfield, including Amtrak Hartford Line trains. U-Pass CT is not accepted on Amtrak Vermonter (trains 54, 55, 56 and 57) at any time, or Amtrak Northeast Regional (140, 141, 143, 146, 147, 148, 157) trains during holiday blackout periods only. Valid
student ID from participating college or university must be shown at
time of pass use. U-Pass CT Conditions of Use apply; visit CTrides.com/u-pass-ct for more information.
Discounted Fares
Reduced fares (50% off One-Way Tickets) are available to the following CTrail Hartford Line customers with proper ID:
Seniors 65 and older
Persons with disabilities 12 years and older
Proper forms of ID include: driver's license, Medicare card,
Connecticut Senior/ Disabled Reduced Fare Transit ID Card or MTA
Reduced-Fare Metro-Card/People with Disabilities Identification Card.
Please Note that when purchasing tickets, Metro-North has a
different Senior/Disabled Fare/Ticketing Policy and rates. Reduced fares
are not valid for connecting New Haven Line AM peak
trains to Grand Central Terminal or Harlem 125th Street. Customers
riding those trains with reduced fare tickets will be charged the
difference between the reduced fare and the onboard peak fare by
Metro-North.
Personal Care Attendants (PCAs - people employed to assist individuals with disabilities) are eligible to ride the CTrail Hartford Line trains free when accompanying a customer with a disability.
CTrail Hartford Line child
fare is $1 per child for up to four children ages 2-12 traveling with a
paying adult. Any additional children ages 2-12 will be charged half the
adult fare. Children under the age of 2 travel free.
Please Note that if purchasing tickets via Amtrak, Amtrak has a different Fare/Ticketing Policy and rates for Children. See Amtrak.com for specific information.
If you're continuing your trip on a New Haven Line train
(operated by Metro-North), a family fare is available for up to four
children ages 5-11 may ride for $1 when traveling with a fare paying
adult. Family fare is not valid on inbound New Haven Line morning peak
trains. Children under 5 years of age travel free. During “Peak travel”
the child fare is 50% of adult fare. Click here for more information.
See something, say something!
In an emergency, call 911. To report something suspicious, tell an authority,
Call 1-866-HLS-TIPS (1-866-457-8477) or visit KEEPCTSAFE.COM