icon

News

icon

Notices

  • Posted on 09/30/22 at 4:31 PM ET

    Update: Columbus Day Weekend Schedule

    CTrail Hartford Line and Amtrak trains will operate on the following schedules during Columbus Day weekend:

    • Saturday, October 8, 2022: All trains will operate on a regular Saturday schedule.
    • Sunday, October 9, 2022: All trains will operate on a regular Sunday schedule.
    • Columbus Day, Monday, October 10, 2022:All trains will operate on a regular weekday schedule.

    The full schedule can be viewed here.

    Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

     

     

  • Posted on 09/29/22 at 3:03 PM ET

    Service Update: Weekday Schedule Adjustment

    A temporary weekday schedule will go into effect on Monday, October 3, 2022, with adjusted travel times on several Amtrak and CTrail trains due to a rail replacement project between Meriden and Berlin. Some connections have also been changed to accommodate the project.

    These changes will ensure that passengers can make their train connections during the construction.

    Refer to HartfordLine.com for details and the most up-to-date schedule.

    Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

  • Posted on 09/07/22 at 4:31 PM ET

    Service Update: Weekend Bus Substitution

    As the Hartford Line construction projects come to a close, a temporary schedule will go into effect on Saturday, September 10, and Sunday, September 11. During this period, all trains will be replaced with bus service to allow for the completion of the Hartford Union Station canopy and other construction projects.  

    Please refer to the schedules page on HartfordLine.com for details on the bus substitutions and our return to service schedule on September 12th.

    We thank you again for your continued patience as we complete these vital improvements along the Hartford Line.

  • Posted on 08/30/22 at 2:30 PM ET

    Update: Labor Day Weekend Schedule

    CTrail Hartford Line and Amtrak trains will operate on the following modified schedules during Labor Day weekend:  

    • Saturday, September 3, 2022, and Sunday, September 4, 2022: All trains will operate on a Saturday schedule.
    • Monday, September 5, 2022: All trains will operate on a Sunday schedule.

    Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

  • Posted on 08/28/22 at 11:26 AM ET

    Service Update: Weekend Adjustment Starting August 27

    An updated weekend schedule will go into effect on Saturday, August 27, 2022, with adjusted travel times on several Amtrak and CTrail Hartford Line trains due to an ongoing construction project in North Haven. Times have been updated to ensure passengers can make their train connections during the construction.

    Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

  • Posted on 08/15/22 at 10:42 AM ET

    Service Update: Construction Schedule Update

    An updated schedule will go into effect on Monday, August 22, 2022, with adjusted train times between Wallingford and New Haven due to a construction project in North Haven. These times have been updated to ensure that passengers can make their train connections during the construction. 

    Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

  • Posted on 07/28/22 at 4:17 PM ET

    Update: Construction Schedule Update

    An updated schedule will go into effect on Monday, August 1, 2022. Several time adjustments for bus substitutions have been made based on rider feedback and information from real-time road conditions. These changes will enable the buses to meet the train departure times in New Haven.  

    We thank you again for your patience and understanding as we make these vital improvements to the Hartford Line.

  • Posted on 07/13/22 at 1:11 PM ET

    Service Update: Safety and Track Improvement Projects on the Hartford Line Result in Service Changes Through September 11, 2022

    Public transit operations continue to be available to riders during construction

    The Connecticut Department of Transportation (CTDOT) today announced additional details about rail service changes on the Hartford Line (HL) to accommodate two projects that will improve safety and rider experience. Operations will continue throughout construction using train and bus services, ensuring riders can get where they need to go.

    These service changes are being implemented to allow two necessary safety improvement projects to proceed as quickly and cost-effectively as possible while maintaining the safety of the construction crews. Limited morning and evening weekday trains will continue to operate, and most weekend trains will remain in service during the construction timeframe. Without the planned track outrages, the construction duration for these projects would likely extend an additional three months or more, potentially adding upwards of $2 million to the project costs.

    The elevated single-track infrastructure at Hartford Union Station imposes safety and production challenges for the construction crews working on the platform canopy roof in Hartford. The roof replacement on the historic platform canopy in Hartford Union Station consists of improving the canopy roofing and lighting replacement over the passenger boarding platform. 

    Additionally, damaged gutters will be replaced to improve drainage and prevent flooding and standing water. A slope stabilization project in Longmeadow, Mass. involves track work to improve the ride quality and includes required maintenance on the communication and signal system for the HL. When these two projects are completed, riders will enjoy a safer, more efficient rail service and infrastructure. Amtrak is also utilizing this construction window to complete the slope stabilization to minimize future service disruptions.

    As a result of these projects, substitute bus service will replace select Amtrak and CTrail Hartford Line train services effective Monday, July 18, 2022, through Friday, September 9, 2022. Additionally, the HL train service will be replaced by a substitute bus service on Friday, September 10, 2022, and Saturday, September 11, 2022, to complete the work on the canopy roof. Local buses will operate as a substitute for trains that will stop at all Hartford Line Stations, and passengers will be directed to the bus pick-up and drop-off location by signage on the platform. Express buses will make limited stops to offer quicker travel between Hartford and New Haven.

    A detailed bus schedule is available here. Please note bus substituted train station time departures may be earlier than scheduled train time departures. Train fares will be in effect on the substitute buses. Passengers are required to purchase a CTrail or Amtrak ticket to board the substitute buses. 

    Passengers are encouraged to visit HartfordLine.com or Amtrak.com for the latest service information. Riders can also sign up for alerts sent directly to their phone or email at HartfordLine.com/service-alerts.  

    The requirement of wearing a mask on public transportation has been lifted and will no longer be enforced on Hartford Line and Shore Line East services and facilities in Connecticut. Per current CDC guidelines, wearing a mask is strongly encouraged. Customers who feel sick should not use public transportation.
  • Posted on 07/05/22 at 4:29 PM ET

    Update: Technical Difficulties

    We are currently experiencing some technical difficulties with the new construction schedule on our website. Our IT team is aware of the issue and is actively working to resolve this as soon as possible. We apologize for the inconvenience.
  • Posted on 06/28/22 at 8:08 AM ET

    Update: Independence Day Schedule Change

    CTrail Hartford Line and Amtrak trains will operate on the following schedules during the Independence Day weekend:

    • Saturday, July 2, 2022, & Sunday, July 3, 2022: All trains on the CTrail Hartford Line will operate on a Saturday schedule.
    • Monday, July 4, 2022: All trains on the CTrail Hartford Line will operate on a Sunday schedule.
  • Posted on 06/27/22 at 8:05 AM ET

    Service Update: Safety and Track Improvements Coming to the Hartford Line

    Beginning Monday, July 18, 2022, Hartford Union Station will be undergoing several major renovations until  Friday, September 9, 2022.  As a result of these projects, substitute bus service will replace most of the Amtrak and CTrail trains along the Hartford Line during this period.

    Additionally, Hartford Line train service will be replaced with substitute bus service on Saturday, September 10, and Sunday, September 11

    The renovations include replacing the roof on the historic platform canopy in Hartford Union Station, improving lighting on the boarding platform, and replacing gutters to improve drainage and prevent flooding. In addition, tracks in Longmeadow, MA will undergo a slope stabilization project and maintenance of their communication and signal system. With the completion of these two projects, riders will enjoy a safer and more efficient rail service and infrastructure.

    Train fares will be collected on the substitute buses. Passengers are required to purchase a CTrail or Amtrak ticket to board the substitute buses.

    We appreciate your understanding as we make these vital improvements.

     

  • Posted on 06/17/22 at 2:22 PM ET

    Update: Juneteenth Holiday Schedule

    CTrail Hartford Line, CTrail Shore Line East, and Metro-North will operate on a regular weekday schedule for the Juneteenth holiday, Monday, June 20, 2022.

    To ensure you receive the most up-to-date information for your travels, be sure to review your preferences on our alerts page.

  • Posted on 06/06/22 at 2:02 PM ET

    Update: How Are We Doing?

    As a valued customer, we are asking for your feedback in helping us better understand your expectations and how we can improve our service. 

    From now until June 27, we will be conducting an online survey to hear about your experience using the Hartford Line. We hope you will use this opportunity to let us know how we are doing and how we can improve in the future.

    Get started here: CTrail.com/survey

    Thank you in advance for taking the time to provide us with your valuable feedback!
  • Posted on 06/06/22 at 1:07 PM ET

    Update: Hartford Line Survey

    As a valued customer, we are asking for your feedback in helping us better understand your expectations and how we can improve our service. 

    From now until June 27, we will be conducting an online survey to hear about your experience riding Hartford Line trains. We hope you will use this opportunity to let us know how we are doing and how we can improve in the future.

    Get started here: CTrail.com/survey.

    Thank you in advance for taking the time to provide us with your valuable feedback!

    Connecticut Department of Transportation
  • Posted on 06/01/22 at 3:12 PM ET

    Update: Hartford Union Station Access Update

    Beginning tomorrow, June 2, 2022, the south platform stairs on Asylum Street will be closed until further notice due to an upcoming construction project. 

    Please use the stairs that go through the station or the elevator to leave the platform.
  • Posted on 05/24/22 at 8:20 PM ET

    Update: Memorial Day Weekend Schedule

    CTrail Hartford Line and Amtrak trains will operate on a special schedule as noted below:

    • Saturday, May 28 & Sunday, May 29: Trains on the CTrail Hartford Line Schedule will operate on a Saturday schedule.
    • Monday, May 30: Trains on the CTrail Hartford Line Schedule will operate on a Sunday schedule.

    Click here for additional schedule information.

    Remember to sign up for important travel alerts or update your preferences on our alerts page to make sure you receive the most up-to-date travel information. 

  • Posted on 05/11/22 at 4:06 PM ET

    Update: Take the Drive Less Connecticut Challenge and Win Prizes

    2022 CTRIDES’ DRIVE LESS CONNECTICUT CHALLENGE:  MAY 1 – MAY 31

    Drive Less and Travel Greener to Fight Climate Change

    This May, CTrides, the commuter service program of the Connecticut Department of Transportation (CTDOT), is conducting the Drive Less Connecticut Challenge (“Challenge”), a month-long effort to call attention to the need to cut down on harmful greenhouse gas (GHG) emissions from the use of private vehicles, a major factor causing Climate Change. CTrides is challenging residents, employees, and students throughout the State to pitch in to drive a little less by using Connecticut’s extensive system of trains and buses, or to carpool, vanpool, walk, bike or telecommute. The goals of the Challenge include preventing over a half a million pounds of GHG emissions and eliminating 25,000 car trips. Information about the Challenge is available at CTrides.com/DLC.

    Connecticut has a climate goal of a 45% GHG reduction by 2030 and of 80% by 2050. Transportation accounts for the largest share of GHG emissions in the state, 38%, and accounts for 67% of the air pollution. Without the help of those who work and live in the state to cut down on driving whenever possible, Connecticut may fail to meet its targets and weaken efforts to fight Climate Change.

    The Challenge is easy to join. Just download the CTrides app or go to CTrides.com/DLC, to set up a free account and start recording trips on any non-solo vehicle trip. The CTrides app offers a trip planner that gives you travel options to your destinations. Everyone who joins the Challenge will get entries into the drawing for valuable prizes.  Every time you record a trip on an eligible mode, you get an entry into the drawing. And anyone setting up a new account in May will get 5,000 bonus points that can be used for food, entertainment and retail discounts.

    The CTrides app and the CTrides website at CTrides.com/DLC provides full information on the DLC Challenge. It also tracks the progress of the impacts everyone is making during May to meet the Challenge’s goals. Participants will receive an email each week that details the contribution they are making to meeting these goals. Prize winners will be chosen in a random drawing at the end of the Challenge. The final results will be published shortly thereafter.

  • Posted on 04/22/22 at 3:02 PM ET

    Service Update: April 25 Schedule Update - Amtrak Service Returns

    On Monday, April 25th, certain Amtrak Hartford Line trips between Springfield and New Haven are returning and will provide faster and more reliable service along the Hartford Line! The previous operational limitations and supply chain issues that led to the bus substitutions and other service adjustments within the Amtrak system have now been resolved. 

     

    The new schedule reflects these changes. Updates and details can be found at HartfordLine.com.

     

    Be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

     

    The requirement of wearing a mask on public transportation has been lifted and will no longer be enforced on Hartford Line and Shore Line East services and facilities in Connecticut. Per current CDC guidelines, wearing a mask is strongly encouraged. Customers who feel sick should not use public transportation.


  • Posted on 04/20/22 at 5:09 PM ET

    Update: Updated Mask Guidance

    Today, April 20, 2022, the Connecticut Department of Transportation (CTDOT) announced that there will no longer be a mask mandate on CTtransit, Hartford Line, and Shore Line East services and facilities in Connecticut. The decision to make masks optional is the result of the Transportation Security Administration ending enforcement of the mask mandate earlier this week following a ruling by a Federal judge in Florida.

    “For the last two years, our transit operators have provided masks to the public and enforced mask mandates on public transit. Now that the federal mask mandate for public transit is no longer in effect, masking will no longer be enforced, but is still strongly encouraged per current CDC guidelines,” said Connecticut Department of Transportation Deputy Commissioner Garrett Eucalitto.  

    As public health directives evolve, CTDOT will respond accordingly and adhere to any future mandates or directives.

    Residents are reminded that New Haven Line services in Connecticut are operated by Metro-North, and are adhering to orders consistent with New York State. Please visit new.mta.info for the most recent information on Metro-North mask requirements.

    For information on mask requirements for other transit providers in Connecticut, residents are asked to visit their websites or call for the most recent updates.
  • Posted on 03/16/22 at 7:39 PM ET

    Update: Safety Reminder

    We want to let you know about a new safety policy going into effect immediately. This policy will require conductors to keep the train car door closed before departing a station and whenever the train is in motion. This also means that conductors will no longer open them to pick up passengers arriving late at the platform once the doors are closed.

    As always, we are committed to providing a safe and enjoyable experience and would like to remind you about the travel tips below to ensure a smooth trip: 

    Travel Tips 

    • Purchase Tickets Before Travel: You can purchase tickets ahead of time using our CTrail eTix app. 
    • Arrive Early: Get to your station before the scheduled departure time.
    • Stand Back: Always stay behind the yellow lines at train stations.  
    • Keep Doors Closed: Opening a door when a train is in motion is prohibited and dangerous. 
    • Listen: Pay attention to the station and on-board announcements.  


    Thanks in advance for your cooperation. For travel information, go to HartfordLine.com.

    Remember to always wear a mask or face covering onboard trains and stations. And be sure to sign up for alerts or update your preferences on our Alerts page for the most up-to-date travel information.

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken and what you can do to help, visit the Safety First section on our website. 

  • Posted on 02/18/22 at 1:00 PM ET

    Service Update: Presidents’ Day Schedule (Update)

    In observance of the Presidents’ Day holiday, CTrail Hartford Line will operate on the following modified schedule: 

    • Saturday, February 19th - CTrail Hartford Line and Amtrak trains will operate on the Saturday schedule.
    • Sunday, February 20th - CTrail Hartford Line trains will operate on the Sunday schedule and Amtrak Hartford Line trains will operate on the Saturday schedule.
    • Monday, February 21st (President’s Day) - CTrail Hartford Line and Amtrak trains will operate on the Sunday schedule. 

    Customers can plan their trip using our trip planner, or view a copy of this modified schedule on our interactive schedule page.

    Remember to always wear a mask or face covering onboard trains and stations. And be sure to sign up for alerts or update your preferences on our Alerts page for the most up-to-date travel information.

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken and what you can do to help, visit the Safety First section on our website. 



     

  • Posted on 02/09/22 at 9:13 AM ET

    Update: CTDOT WANTS TO HEAR FROM YOU!

     

    CTDOT wants to hear from public transportation passengers around the state about your experience riding the bus or train. We are conducting one-hour focus groups to hear about your experience taking public transportation, including what currently works well, what is not working so well, desired improvements, or other ideas. This information will help shape future programs, policies, and investments in public transportation services in ways that deliver positive customer experiences.  

    If you are interested in learning more about participating in a public transportation focus group meeting, please sign-up via the following link. Focus group participants will receive a $75 gift card for their time. Please note depending on the number responses received, we cannot guarantee that everyone will be selected to participate.

     

  • Posted on 01/29/22 at 4:22 PM ET

    Service Update: Service Resumes on Sunday, January 30

    Attention CTrail Customers: 

    Rail service will resume across the state on Sunday, January 30.

    Below is an update of the most current service plan:

    • CTrail Hartford Line -Resuming regular Sunday service with the adjustments below:
      Amtrak 405 bus - Canceled (Affected customers should take Amtrak 157)

    • CTrail Shore Line East - Resuming regular weekend service with the adjustments below:
      3613 - Canceled (Train 3621 (8:18 AM departure) will be the first train out of New London)
      3690 - Canceled (Train 3692 (6:50 AM departure) will be the first train out of New Haven)

    • Metro-North service on the New Haven Line - Resuming regular Sunday service

    • Metro-North service on the New Canaan Line / Danbury Line / Waterbury Line - Resuming regular service

    • Amtrak Amtrak Regional service will resume on Sunday with possible cancelations and adjustments. Customers should check https://www.amtrak.com/alert/modified-service-due-to-winter-storm.html for details.


    Due to residual impacts from the storm, customers should monitor our website, and check their connecting operators website for updates, as changing conditions may cause delays, cancellations, or schedule adjustments.

    If you are traveling, allow extra travel time, stay clear of platform edges, and use extra caution when boarding/exiting trains. 

    Remember to always wear a mask or face covering onboard trains and stations. And be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken and what you can do to help, visit the Safety First section on our website. 

  • Posted on 01/28/22 at 2:26 PM ET

    Service Update: CTrail Service Suspension - Saturday, January 29th

    Attention CTrail Customers: 

     

    Connecticut is forecasted to experience a severe winter storm this weekend. As a precaution, CTrail Shore Line East / Hartford Line / Metro-North service on the New Canaan Line/ Danbury Line / Waterbury Line, and Amtrak will suspend service for Saturday, January 29.

     

    Metro-North service on the New Haven Line will operate a reduced hourly schedule between New York and New Haven. 

     

    Customers should avoid any unnecessary travel.

     

    As soon as it is safe to do so, our crews are ready to assess and fix any weather-related damage so we can resume service as conditions safely allow.

     

    Be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

     

    We will provide updates on our website as they become available.

     


  • Posted on 01/21/22 at 11:56 AM ET

    Service Update: Schedule Change Beginning January 24, 2022

    Due to operational limitations and supply chain constraints within the Amtrak system caused by the recent increase in positive COVID-19 cases, a number of service adjustments will be made to the CTrail Hartford Line schedule beginning Monday, January 24th. Those schedule adjustments will continue until Sunday, March 27, 2022, and include the following:

    Southbound (To New Haven)

    • Weekday Amtrak train 451 will operate as a bus substitute
    • Weekend Amtrak train 405 (Sunday) will operate as a bus substitute
    • Weekend Amtrak train 143 is canceled
    • Weekday Amtrak train 475 will operate 25 minutes earlier, departing Springfield Station at 3:30 PM
    • Weekday CTrail train 4405 will operate 5 minutes earlier, departing Springfield Station at 11:25 AM
    • Weekday CTrail train 4415 will operate 5 minutes earlier, departing Springfield Station at 9:25 PM
    • Weekend - New CTrail train 6465 will temporarily replace Amtrak train 465 and will depart Springfield Station at 3:55 PM 

    Northbound (To Hartford and Springfield)

    • Weekday Amtrak train 412 will operate as a bus substitute
    • Weekday Amtrak train 136 is canceled
    • Weekend Amtrak train 146 (Saturday) is canceled
    • Weekend Amtrak train 416 (Sunday) will operate as a bus substitute
    • Weekday Amtrak train 470 will operate 24 minutes later, departing New Haven Union Station at 10:50 AM
    • Weekend Amtrak train 458 will operate in place of train 460 on Saturdays and will depart New Haven Union Station at 10:45 AM 
    • Weekend Amtrak train 450 will temporarily be replaced by CTrail train 6450 and will depart New Haven Union Station at 8:55 AM

    Please refer to the full schedule at HartfordLine.com for details.

    Trains operated as a bus substitution will stop at all CTrail Hartford Line Stations. The pick-up and drop-off locations are as follows:

    • Springfield Station – Lyman Street
    • Windsor Locks Station – Parking lot
    • Windsor Station – Parking lot
    • Hartford Station – Spruce Street
    • Berlin Station – Parking lot
    • Meriden Station – State Street
    • Wallingford Station – North Colony Road (Route 5)
    • New Haven State Street Station – Pick up & drop off on the sidewalk adjacent to the street
    • New Haven Union Station – West end parking lot

    The Connecticut Department of Transportation would also like to remind customers to always wear a mask or face covering onboard trains and at stations. 

    Be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken and what you can do to help, visit the Safety First section on our website. 

  • Posted on 01/21/22 at 11:47 AM ET

    Service Update: Service adjustments planned for 1/24 - The website will be updated soon

  • Posted on 01/16/22 at 9:53 AM ET

    Update: Inclement Weather (Update)

    Connecticut is forecasted to experience inclement weather from Sunday, January 16, into Monday, January 17. We are monitoring the situation and are prepositioning crews and equipment in preparation for this event.

    Customers should avoid any unnecessary travel. 

    Service disruptions may occur during, and after the weather event, so please monitor our website for service updates.

    As a reminder, customers should allow extra travel time, stay clear of platform edges, and use extra caution when boarding/exiting trains.

    Customers should also review our schedule prior to travel as we are operating on a modified schedule for the Martin Luther King Jr. holiday.  

    Be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.
  • Posted on 01/14/22 at 12:22 PM ET

    Update: Inclement Weather

    Connecticut is forecasted to experience inclement weather this weekend and into Monday with sub-zero temperatures and possible snow. We are monitoring the situation and taking steps to ensure that our crews and equipment are prepared for this event.

    As a reminder, we ask customers to:  

    • Monitor our website for service updates
    • Allow extra travel time
    • Stay clear of platform edges
    • Use extra caution when boarding/exiting trains

    Be sure to sign up for service notifications and update your preferences on our alerts page to ensure you have the most up-to-date travel information.

  • Posted on 01/10/22 at 1:40 PM ET

    Update: Martin Luther King Jr. Day Schedule

    In observance of Martin Luther King Jr. Day, CTrail Hartford Line will operate on the following schedules:

    • Saturday, January 15th - CTrail Hartford Line trains will operate on the Saturday schedule.
    • Sunday, January 16th - CTrail Hartford Line trains will operate on the Saturday schedule
    • Monday, January 17th (Martin Luther King, Jr. Day) - CTrail Hartford Line trains will operate on the Sunday schedule

    Be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken and what you can do to help, visit the Safety First section on our website. 

  • Posted on 01/06/22 at 1:52 PM ET

    Update: Winter Weather Advisory

    A winter weather advisory is in effect from this evening, Thursday, January 6, and continues into Friday morning, January 7. We are monitoring the situation and are prepositioning crews and equipment in preparation for this event.
    Service disruptions may occur during and in the storm's immediate aftermath, so please monitor our website for service updates.

    As a reminder, customers should also allow extra travel time, stay clear of platform edges, and use extra caution when boarding/exiting trains.

    Be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.
  • Posted on 12/17/21 at 11:30 AM ET

    Service Update: Holiday Service

    During the upcoming holiday period, CTrail Hartford Line trains will operate on the following schedules:

    • Friday, December 24th, 2021: Weekday Service - New Haven Line (Metro-North) will operate on a Weekend schedule
    • Saturday, December 25th, 2021: Saturday Service
    • Friday, December 31st, 2021: Weekday Service
    • Saturday, January 1st, 2022: Saturday Service
    • Sunday, January 2nd, 2022: Sunday Service


    Please refer to the following websites for connection information:

    Click here for Amtrak Northeast Corridor schedule information.
    Click here for New Haven Line (Metro-North) schedule information.
    Click here for CTrail Shore Line East schedule information.

    Customers wishing to ride an Amtrak train during the holiday period are advised to purchase tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent.

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken and what you can do to help, visit the Safety First section on our website. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

    We wish you a happy and safe holiday season!

  • Posted on 12/15/21 at 12:12 PM ET

    Update: Public Transportation Assistance for Riders Who are Blind or Have Low Vision

    The Connecticut Department of Transportation (CTDOT) and the Department of Aging and Disability Services (ADS) launched an 18-month pilot program offering Aira at no cost to individuals who are blind or have low vision. Aira is a service that enables a person to connect with highly trained, live agents in real-time, for assistance using the Connecticut public transportation system and other essential services. 
     
    The Aira service uses a smartphone’s camera to stream live video to an agent who provides the user with instant access to visual information about their surroundings.
     
    As part of the pilot, individuals are asked to participate in a short and fully accessible research survey that will help the CTDOT and ADS assess the impact Aira has on improving mobility. It will take around 10-15 minutes to complete. At the end of the survey, the participant will receive an access code to begin using Aira. 
     
    Learn more at CTrides
    "This is an innovative way to use technology to enhance the mobility opportunities for people who are blind or have low vision and provide access to all of the essential services offered in Connecticut,” Governor Lamont said."
     
    Additional information from the State of CT can be found here.
  • Posted on 11/17/21 at 4:45 PM ET

    Update: CTrail eTix App Scheduled Maintenance

    The CTrail eTix app will be unavailable due to maintenance on Thursday, November 18, from 10 PM - 11 PM

    New ticket purchases will not be possible during this period, but tickets purchased before November 18 at 10:00 PM EST will still be available for use. 

    We recommend customers purchase tickets in advance by using a Ticket Vending Machine or visiting a Ticket Window where available.

    We thank you for your patience and understanding while we complete our scheduled maintenance.
  • Posted on 11/12/21 at 1:10 PM ET

    Service Update: Holiday Service

    We wish you a happy and safe upcoming Thanksgiving!

    In anticipation of increased travel over the holiday period, the Connecticut Department of Transportation (CTDOT) has announced additional train service, and the inclusion of extra cars to help alleviate potential overcrowding. Please also note the following schedule changes:

    • Friday, November 19: Weekday Service (Extra CTrail trains available)
    • Saturday, November 20: Regular Saturday Service
    • Sunday, November 21: Regular Sunday Service
    • Monday, November 22: Regular Weekday Service
    • Tuesday, November 23: Weekday Service (Extra CTrail trains available)
    • Wednesday, November 24: Weekday Service (Extra CTrail trains available)
    • Thursday, November 25 (Thanksgiving): Weekday Service, Weekend Metro-North connections
    • Friday, November 26: Weekday Service, Weekend Metro-North connections
    • Saturday, November 27: Regular Saturday Service
    • Sunday, November 28: Sunday Service (Extra CTrail trains available)

    PDF Copies of the Hartford Line schedule can be found below:

    Holiday Schedule (Nov 19 - Nov 28)
    Regular Schedules Effective Nov 29

     

    PLEASE NOTE: 

    • CTrail Hartford Line tickets and U-Pass CT will NOT BE ACCEPTED on Amtrak Northeast Regional Trains 136, 140, 141, 143, 146, 147, 148, 157 from Sunday, November 21 through Tuesday, November 30. 
    • Many Amtrak Hartford Line trains are expected to sell out through advance reservation sales and may only accept Amtrak tickets. Customers wishing to ride an Amtrak train during the holiday period are advised to consider using the additional CTrail trains when available or purchase tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent.
    • Customers are advised to check HartfordLine.com prior to travel for service updates. 
    • Traveling early in the day is recommended when possible on CTrail Hartford Line trains. 
    • Reminder to all passengers: masks are still required on all public transportation services and in stations until further notice. We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section.
    • Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.
    • View the official CTDOT press release here.
  • Posted on 10/20/21 at 5:59 PM ET

    Service Update: Increased Train Service

    We are excited to announce increased service for CTrail Hartford Line. 

    Beginning Monday, November 1, two new trains will be added to the schedule between New Haven & Springfield:

    • CTrail 4400 departing New Haven at 7:35 AM
    • CTrail 4405 departing Springfield at 11:30 AM

    Please note: The current train 4405 will be renumbered as 4403 beginning November 1, keeping the same times. Current 4405 subscribers should sign up for 4403 on our alerts page.

    In addition to the new trains, we will also be opening a new customer service office in Hartford Union Station on Nov 1.

    View the official CTDOT press release here.

    Stay up-to-date on this and other information by signing up to receive important travel alerts or update your preferences on our alerts page.

  • Posted on 10/01/21 at 2:51 PM ET

    Update: Columbus Day Weekend Schedule

    CTrail Hartford Line trains will operate on a regular schedule for Columbus Day weekend.

    • Saturday, October 9, 2021, ALL trains on the CTrail Hartford Line Schedule will operate on a regular Saturday schedule.
    • Sunday, October 10, 2021, ALL trains on the CTrail Hartford Line Schedule will operate on a regular Sunday schedule.
    • Columbus Day, Monday, October 11, 2021, ALL trains on the CTrail Hartford Line Schedule will operate on a regular weekday schedule.

    The full CTrail Hartford Line schedule can be viewed here.

    Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

  • Posted on 09/13/21 at 1:21 PM ET

    Update: Big E Weekend Shuttle Information

    Heading to the Big E? Start your day with us!

    The Big E announced shuttle buses to serve passengers on all three weekends (September 18-19, September 25-26, October 2-3). Ride the CTrail Hartford Line to Springfield Union Station on weekends and hop aboard a FREE shuttle to get you to the Big E.

    The shuttle is a free service for CTrail Hartford Line train passengers arriving at Springfield Union Station. The shuttle will meet incoming CTrail Hartford Line trains at Berth 24 in the bus area of Springfield Union Station. Return shuttles will depart from the Big E Transportation Center near Gate 1 to meet trains at Springfield Union Station returning to Hartford and New Haven.

    Click here for a downloadable shuttle schedule.

    All CTrail Hartford Line train schedules are available on the Tickets, Fares & Schedules page. Shuttles are provided by The Big E and will be operated by King Gray Coach Lines. For more information about the shuttles and the fair, visit TheBigE.com

    Pioneer Valley Transit Authority (PVTA) also provides weekday service directly to the Big E via the R14 Feeding Hills/Springfield route. PVTA fares apply. Visit PVTA.com for more information on PVTA routes and fares.

    Remember to sign up for important travel alerts or update your preferences on our alerts page to make sure you receive the most up-to-date travel information. 

    View the official CTDOT press release here.

  • Posted on 09/03/21 at 8:33 PM ET

    Update: SERVICE RESUMES FRIDAY, SEPTEMBER 3RD

    CTrail Hartford Line will resume normal operations on Friday, September 3, 2021. 

    Our crews are working to make the necessary repairs and inspections to recover from the heavy rain and flooding events in our service area. 

    Customers should monitor HartfordLine.com, and check their connecting operator's website for updates, as changing conditions may cause delays, cancellations, or schedule adjustments.

    Be sure to sign up for service alerts or update your preferences on our alerts page.
  • Posted on 09/02/21 at 7:14 AM ET

    Service Update: Service Suspended Until Further Notice

    Due to heavy rainfall and flooding across the region, CTrail Hartford Line has suspended all service until further notice. 

    Our ground crews are evaluating the situation and fixing any weather-related damages so we can resume service as conditions safely allow.

    Passengers who have bus and rail connections are advised to check with all operators prior to travel.

    We will provide updates on our website as they become available.

     
  • Posted on 08/30/21 at 10:00 AM ET

    Service Change: Labor Day Weekend Schedule

    CTrail Hartford Line and Amtrak trains will operate on the following schedules during Labor Day weekend:

    • Saturday, September 4 & Sunday, September 5: ALL trains on the CTrail Hartford Line Schedule will operate on a Saturday schedule.
    • Monday, September 6: ALL trains on the CTrail Hartford Line Schedule will operate on a Sunday schedule.

    Visit the Tickets, Fares & Schedules page for schedule information.

    Remember to sign up for important travel alerts or update your preferences on our alerts page to make sure you receive the most up-to-date travel information. 

  • Posted on 08/27/21 at 3:34 PM ET

    Update: 8/30: Boarding Assignments Subject to Change for Berlin, Meriden, Wallingford

    Due to station construction from Monday, August 30 through Wednesday, September 1, boarding assignments are subject to change at Berlin, Meriden, and Wallingford stations.

    Please monitor HartfordLine.com and all information available at stations for potential boarding assignment changes.

    Stay up-to-date on this and other information by signing up to receive important travel alerts sent directly to you via text message or email. To sign up or update your preferences, visit our alerts page.

  • Posted on 08/24/21 at 1:00 PM ET

    Update: New Connection Times for New Haven Line (Metro-North) Trains

    Beginning Monday, August 30, 2021, connections from CTrail Hartford Line and CTrail Shore Line East trains to the New Haven Line (Metro-North) will change. Please check connection information when planning to transfer to or from New Haven Line (Metro-North) service.

    Visit our Tickets, Fares & Schedules page for updated schedule information.

    Stay up-to-date on this and other information by signing up to receive important travel alerts, or to update your preferences on our alerts page.

  • Posted on 08/22/21 at 7:08 PM ET

    Service Update: Service Resumes on Monday, August 23, 2021

    CTrail Hartford Line service will resume on Monday, August 23, 2021.

    Customers traveling on Monday, August 23 should monitor HartfordLine.com for updates as changing conditions may cause delays or cancellations.

    We will continue to monitor the situation as it progresses and will provide updates on our website as they become available. 

    Be sure to sign up for service alerts or update your preferences on our alerts page.

    View the official DOT press release here.
  • Posted on 08/20/21 at 6:00 AM ET

    Update: Service Suspended Beginning Sunday, August 22

    Hurricane Henri is expected to impact Connecticut on Sunday, August 22. Due to expected heavy rainfall, wind damage, flooding, and storm surge conditions all CTrail Hartford Line service is suspended beginning Sunday, August 22 until further notice. We are monitoring the weather and working with our ground crews to evaluate the situation as it progresses.

    As soon as it is safe to do so, our crews are ready to assess and fix any weather-related damages so we can resume service as conditions safely allow.

    We will provide updates on our website as they become available. Be sure to sign up for service alerts or update your preferences on our alerts page.

  • Posted on 08/12/21 at 4:03 PM ET

    Update: Express 950 buses to Accept Hartford Line Tickets

    Starting on August 22, 2021, CTtransit Express 950 buses will accept CTrail Hartford Line tickets. This is good news for CTrail Hartford Line Customers as it will provide additional mid-day service on weekdays. All CTrail Hartford Line train tickets, except for 10-ride tickets, will be accepted on CTtransit 950 buses which will make stops at:

    • New Haven Union Station (at bus terminal)
    • New Haven State Street (Chapel Street west of State Street, across from State Street Station)
    • Meriden (at Meriden Transit Center on State Street)
    • Hartford (on Spruce Street – exit through bus terminal)

    NOTE: CTtransit Express 950 will not stop at Wallingford, Berlin, Windsor, Windsor Locks, or Springfield. 

    In addition to CTtransit Express 950 service, the following changes will also going into effect beginning August 22 to increase available connections at CTrail Hartford Line Stations:

    New Haven

    • New Haven Union Station Shuttle will have new Saturday service and increased weekday service

    Hartford 

    • The free Downtown Area Shuttle (DASH) in Hartford will return to service
    • Three free weekday connector routes will serve Hartford Union Station providing (at Meriden Transit Center on State Street) additional service to major employment centers near the station

    Windsor and Windsor Locks

    • Bradley International Airport service from Windsor and Windsor Locks stations will be expanded with new bus service provided by the 24 Windsor-Bradley Int'l Airport-Windsor Locks bus route
    • Frequency will be improved on the 30-Bradley Flyer bus route

    View the official CT DOT press release here. Additional information on the CTtransit Express 950 service can be found here.

    Stay up-to-date on this and other information by signing up to receive important travel alerts, or to update your preferences on our alerts page.

    And, you can always find your new commute and get the latest schedule information by visiting HartfordLine.com.

  • Posted on 07/12/21 at 4:00 PM ET

    Service Change: Full Return to Service Begins July 26

    Great News, CTrail Hartford Line Customers!

    We are excited to announce that full service is returning to the CTrail Hartford Line on Monday, July 26! Mark your calendars now - seven round trips that were eliminated in March, 2020 will be returning to the schedule to allow for more travel options between New Haven, Hartford, and Springfield.

    Stay up-to-date on this and other information by signing up to receive important travel alerts, or to update your preferences on our alerts page.

    You can always find your new commute and get the latest schedule information by visiting the Tickets, Fares & Schedules page.

    View the full DOT press release here.

  • Posted on 06/18/21 at 10:00 AM ET

    Service Update: Independence Day Weekend Schedule Changes

    Please note that CTrail Hartford Line and Amtrak trains will operate on the following schedules during Independence Day weekend:

    • Saturday, July 3, 2021 & Sunday, July 4, 2021: ALL trains on the CTrail Hartford Line Schedule will operate on a Saturday schedule.
    • Monday, July 5, 2021: ALL trains on the CTrail Hartford Line Schedule will operate on a Sunday schedule.

    Visit the Tickets, Fares & Schedules page for schedule information.

    Remember to sign up for important travel alerts or update your preferences on our alerts page to make sure you receive the most up-to-date travel information. 

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section.

  • Posted on 06/07/21 at 12:22 PM ET

    Service Update: Effective June 14: Berlin and Meriden Boarding Changes

    From Monday, June 14, 2021 through Friday, June 25, 2021 the following northbound (to Hartford and Springfield) weekday trains will board on Track 1 at the Berlin and Meriden stations:

    • CTrail 4452 (Scheduled to depart New Haven Union Station at 6:35 AM)
    • CTrail 4404 (Scheduled to depart New Haven Union Station at 8:15 AM)
    • Amtrak 470 (Scheduled to depart New Haven Union Station at 10:26 AM)

    Please continue to monitor the information available at stations, as boarding assignments are subject to change.

    We are continuing to take preventive measures to keep you safe during COVID-19. To read more about the precautions, and what you can do to help, visit the Safety First section. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

     
  • Posted on 05/21/21 at 2:35 PM ET

    Service Update: Memorial Day Weekend Schedule

    CTrail Hartford Line and Amtrak trains will operate on the following schedules for Memorial Day weekend:

    • Saturday, May 29, 2021 & Sunday, May 30, 2021: ALL trains on the CTrail Hartford Line Schedule will operate on a Saturday schedule.
    • Memorial Day, Monday, May 31, 2021: ALL trains on the CTrail Hartford Line Schedule will operate on a Sunday schedule.

    Visit the Tickets, Fares, & Schedules page for schedule information.

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

  • Posted on 05/17/21 at 2:42 PM ET

    Service Update: Schedule Adjustment Effective Monday, May 24

    Effective Monday, May 24, the following Hartford Line Amtrak trains will have schedule adjustments:

    Weekday Northbound (to Hartford/Springfield):

    • Amtrak 148 will operate earlier, now departing New Haven Union Station at 8:55 PM.
    • Amtrak 136 will operate on Fridays only, departing New Haven Union Station at 10:59 PM.

    Weekend Northbound (to Hartford/Springfield):

    • Amtrak 140 will operate on Sundays only, with no change in departure times.

    There are no schedule changes to any other trains at this time. Please visit the Tickets, Fares, & Schedules page for the most up-to-date schedule information.

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

  • Posted on 05/14/21 at 11:21 AM ET

    Update: Face Masks Required on Trains and at Stations

    Reminder to all passengers: masks are still required on all public transportation services and in stations until further notice.

    The Centers for Disease Control and Prevention (CDC) issued an Order on January 29, 2021 requiring the wearing of masks by travelers to prevent spread of the virus that causes COVID-19. 

    People must wear masks that cover both the mouth and nose when waiting on, boarding, traveling on, or disembarking public transportation. People must also wear masks when entering or on the premises of a transportation hub in the United States.

    Read more on the CDC order here

    Read more on CT Governor Lamont’s face covering guidelines here

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section on our website. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.


  • Posted on 04/30/21 at 2:09 PM ET

    Update: Berlin and Meriden Boarding Changes

    Beginning Monday, May 3, 2021, the following southbound (to New Haven) trains will board on Track 2 at the Berlin and Meriden stations:

    • Amtrak 141 (Scheduled to arrive at New Haven Union Station at 7:17 AM)
    • CTrail 4453 (Scheduled to arrive at New Haven Union Station at 8:37 AM)
    • Amtrak 471 (Scheduled to arrive at New Haven Union Station at 10:18 AM)
    • CTrail 4405 (Scheduled to arrive at New Haven Union Station at 12:11 PM)

    These boarding changes will be in effect through Friday, June 11. Boarding assignments are subject to change. Please continue to monitor the information available at stations. 

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

     
  • Posted on 04/22/21 at 9:13 AM ET

    Service Update: Weekday Schedule Adjustment Beginning Monday, May 3

    Effective Monday, May 3, the following CTrail Hartford Line and Amtrak trains will have minor schedule adjustments due to the completion of scheduled track work in Hartford:

    Weekday Northbound (to Hartford/Springfield):

    • CTrail 4452 will operate 5 minutes later at all stops, arriving at Hartford at 7:27 AM.
    • CTrail 4458 will operate 3 minutes earlier between Wallingford and Hartford, arriving at Hartford at 4:18 PM.
    • Amtrak 476 will operate 5 minutes earlier between Wallingford and Springfield, arriving at Springfield at 6:48 PM.

    Weekday Southbound (to New Haven):

    • CTrail 4407 will operate 5 minutes later at all stops, arriving at New Haven Union Station at 4:02 PM.
    • Amtrak 475 will operate 5 minutes earlier at all stops, arriving at New Haven Union Station at 5:18 PM.
    • CTrail 4461 will operate 5 minutes later at all stops, arriving at New Haven Union Station at 5:57 PM.

    There are no schedule changes to any other trains at this time. Visit the Tickets, Fares & Schedules page for current schedule information.

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

  • Posted on 03/19/21 at 2:27 PM ET

    Update: Wallingford Boarding Changes

    Starting on Monday, March 22, 2021, all trains will be scheduled to board on Track 2 at the Wallingford train station from Monday at 8:00 AM through Friday at 3:00 PM until further notice. Boarding assignments are subject to change, and passengers should monitor information at the station and on our website.

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.
  • Posted on 03/11/21 at 6:21 AM ET

    Update: Weekday Schedule Adjustment Beginning Monday, March 22

    Effective Monday, March 22, the following CTrail Hartford Line and Amtrak trains will have minor schedule adjustments until further notice to accommodate scheduled track work in Hartford:

    Weekday Northbound (to Hartford/Springfield):

    • CTrail 4452 will operate 5 minutes earlier at all stops, arriving in Hartford at 7:22 AM.
    • CTrail 4458 will operate 3 minutes later between Wallingford and Hartford ONLY, arriving in Hartford at 4:21 PM.
    • Amtrak 476 will operate 5 minutes later between Wallingford and Springfield ONLY, arriving in Springfield at 6:53 PM.

    Weekday Southbound (to New Haven):

    • CTrail 4407 will operate 5 minutes earlier at all stops, arriving at New Haven Union Station at 3:57 PM.
    • Amtrak 475 will operate 5 minutes later at all stops, arriving at New Haven Union Station at 5:23 PM.
    • CTrail 4461 will operate 5 minutes earlier at all stops, arriving at New Haven Union Station at 5:52 PM.

    There are no schedule changes to any other trains at this time. Visit the Tickets, Fares & Schedules page for schedule information.

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

  • Posted on 02/16/21 at 10:07 AM ET

    Update: Wallingford Boarding Changes

    Beginning Wednesday, February 17, the following southbound (to New Haven) trains will board on Track 2 at the Wallingford station:

    • CTrail 4453 (Scheduled to arrive in Wallingford at 8:15 AM)
    • Amtrak 471 (Scheduled to arrive in Wallingford at 9:57 AM)
    • CTrail 4405 (Scheduled to arrive in Wallingford at 11:47 AM)
    • Amtrak 473 (Scheduled to arrive in Wallingford at 1:07 PM)

    These boarding changes above will continue to be in effect for Mondays through Thursdays until further notice. Boarding assignments are subject to change. Please continue to monitor information available at stations. 

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

     
  • Posted on 02/06/21 at 4:29 PM ET

    Update: Winter Storm Warning

    A winter storm warning was issued for Sunday, February 7th. Customers are advised to use caution when traveling. Service disruptions may occur during and in the immediate aftermath of the storm. Customers should monitor our website for service updates prior to travel.

    We advise customers to stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time.

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

  • Posted on 02/05/21 at 1:04 PM ET

    Update: Presidents’ Day Schedule

    In observance of Presidents’ Day, CTrail Hartford Line will operate on the following schedules: 

    • Saturday, February 13
      - All CTrail Hartford Line trains will operate on a Saturday schedule. 
      - Amtrak 146 will not operate. 
    • Sunday, February 14
      - CTrail Hartford Line trains will operate on a special schedule which is reflected on our interactive schedule and trip planner. 
      - Amtrak Hartford Line trains will operate on a Saturday schedule. 
    • Monday, February 15
      - CTrail Hartford Line trains will operate on a special schedule which is reflected on our interactive schedule and trip planner. 
      - Amtrak Hartford Line trains will operate on a Sunday schedule. 

    Due to the special schedule, we advise customers NOT to use Google Transit or Apple Maps for travel between Saturday, February 13 - Monday, February 15, as it may not provide the most up to date information. 

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

     
  • Posted on 02/01/21 at 1:34 PM ET

    Service Update: Metro-North Service Suspended / Winter Weather Advisory

    Due to the deteriorating conditions from the winter storm, Metro-North suspended service earlier this afternoon.

    • The last train from Grand Central Terminal to New Haven Union Station will be train # 6538 (leaving GCT at 3:02 pm and arriving at New Haven at 5:17 pm)
    • The last train from New Haven Union Station to Grand Central Terminal will be train # 6541 (leaving New Haven at 2:39 pm and arriving at GCT at 4:50 pm)

    Passengers can find the most up to date information on Metro-North service at mta.info

    While CTrail Hartford Line is still operating, customers are advised to avoid travel for the duration of the storm. We anticipate service disruptions that may include delays or cancellations during and in the immediate aftermath of the storm.

    If travel cannot be avoided, stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time. We advise customers to continue monitoring our website for service updates.

  • Posted on 01/31/21 at 1:29 PM ET

    Update: Winter Weather Advisory

    Attention CTrail Hartford Line Customers: 

    A winter storm watch has been issued for the entire state. Starting on Monday, February 1st, customers are advised to avoid travel for the duration of the storm. We anticipate service disruptions that may include delays or cancellations during and in the immediate aftermath of the storm.

    If travel cannot be avoided, stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time. We advise customers to continue monitoring our website for service updates.

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

    Sincerely,
    Connecticut Department of Transportation

  • Posted on 01/12/21 at 11:58 AM ET

    Service Update: Martin Luther King, Jr. Day Schedule

    In observance of Martin Luther King, Jr. Day, CTrail Hartford Line will operate on the following schedules: 

    • Saturday, January 16th
      All CTrail Hartford Line trains will operate on a Saturday schedule. 
      Amtrak 146 will not operate. 

    • Sunday, January 17th
      CTrail Hartford Line trains will operate on a special schedule which is reflected on our interactive schedule and trip planner. 
      Amtrak Hartford Line trains will operate on a Saturday schedule. 

    • Monday, January 18th
      CTrail Hartford Line trains will operate on a special schedule which is reflected on our interactive schedule and trip planner. 
      Amtrak Hartford Line trains will operate on a Sunday schedule. 
       

    Due to the special schedule, we advise customers NOT to use Google Transit or Apple Maps for travel between Saturday, January 16th - Monday, January 18th, as it may not provide the most up to date information. 

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section on our website. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

  • Posted on 12/24/20 at 11:01 AM ET

    Service Update: High Wind Storm

    Attention CTrail Hartford Line Customers: 

    Due to the expected high-winds from the impending storm, service disruptions of delays or cancellations may occur. We advise passengers to monitor our website for service updates, stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time.

    As a reminder: The last Metro-North train departing New Haven Union Station on Thursday, December 24th, will be Metro-North train 6569, which departs at 9:39 pm, and arrives in Grand Central at 11:50 pm.

    CTrail Hartford Line train 4467, scheduled to arrive in New Haven Union Station at 10:22 pm on Thursday, December 24th, will NOT have a Metro-North connection.

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.


  • Posted on 12/23/20 at 4:56 PM ET

    Service Update: 12/24 Service Update

    Attention CTrail Hartford Line Customers: 

    Due to the expected high-winds from the impending storm, the last Metro-North train departing New Haven Union Station on Thursday, December 24th, will be Metro-North train 6569, which departs at 9:39 pm, and arrives in Grand Central at 11:50 pm.

    CTrail Hartford Line train 4467, scheduled to arrive in New Haven Union Station at 10:22 pm on Thursday, December 24th, will NOT have a Metro-North connection.

    Affected CTrail Hartford Line passengers are advised to take an earlier train. Please refer to the Hartford Line website for the full schedule.

    We advise passengers to monitor our website for service updates, stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time.

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.


  • Posted on 12/23/20 at 1:49 PM ET

    Update: Google Transit & Apple Maps Trip Planning

    Attention CTrail Hartford Line Customers: 

    We advise customers not to use Google Transit or Apple Maps for travel between December 25th - January 1st, 2021, as it may not provide the most up to date information. 

    Passengers can find the most accurate information on schedules, service updates, and travel advisories at HartfordLine.com.

    As a reminder:

    • CTrail Hartford Line will operate on a modified schedule on 12/25, 12/31, and 1/1. 
    • CTrail Hartford Line tickets and U-Pass CT will NOT BE ACCEPTED on Amtrak Northeast Regional Trains 140, 141, 143, 146, 147, 148, 157 from Tuesday, December 22nd to Tuesday, December 29th. Customers wishing to ride one of these regional Amtrak trains during the holiday period will need to purchase tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent.

    Details on our Winter Holiday Service can be found here

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

  • Posted on 12/17/20 at 2:48 PM ET

    Service Update: Winter Holiday Service

    Season’s Greetings CTrail Hartford Line Customers:

    CTrail Hartford Line trains will operate on the following schedules during the Christmas and New Year’s holiday period: 

    • Thursday, December 24th, 2020
      All CTrail Hartford Line trains will operate on a regular Weekday schedule
    • Friday, December 25th, 2020
      All CTrail Hartford Line trains will operate on a Saturday schedule
      Amtrak 146 will not operate on Christmas day
    • Saturday, December 26th, 2020
      All CTrail Hartford Line trains will operate on a regular Saturday schedule
    • Thursday, December 31st, 2020
      All CTrail Hartford Line trains will operate on a regular Saturday schedule
      Amtrak 146 will not operate on New Years Eve
    • Friday, January 1st, 2021
      All CTrail Hartford Line trains will operate on a Saturday schedule 
      Amtrak 146 will not operate on New Years Day
    • Saturday, January 2nd, 2021
      All CTrail Hartford Line trains will operate on a regular Saturday schedule. 

    CTrail Hartford Line tickets and U-Pass CT will NOT BE ACCEPTED on Amtrak Northeast Regional Trains 140, 141, 143, 146, 147, 148, 157 from Tuesday, December 22nd to Tuesday, December 29th. Customers wishing to ride one of these regional Amtrak trains during the holiday period will need to purchase tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent.

    We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section on our website. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

    We wish you a happy and safe holiday season!

  • Posted on 12/16/20 at 8:13 AM ET

    Service Update: Winter Weather Advisory

    12/17/20 - 5:30 am

    We're continuing to monitor the effects of the snowstorm, and while our trains are currently operating today, we still advise that customers avoid travel if possible, for the duration of the storm. Service disruptions such as delays and cancellations are expected.

    If travel cannot be avoided, we advise customers to monitor our website for service updates, stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time.

     

    12/16/20

    Due to the impending storm, a winter weather advisory is in effect. Customers are advised to avoid travel if possible, for the duration of the storm. We anticipate significant service disruptions that may include delays or cancellations.

    If travel cannot be avoided, we advise customers to monitor our website for service updates, stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time.
  • Posted on 11/16/20 at 4:09 PM ET

    Service Update: Thanksgiving Holiday Service

    CTrail Hartford Line wishes you a happy and safe Thanksgiving holiday!

    In anticipation of increased travel over the Thanksgiving Holiday period, the Connecticut Department of Transportation (CTDOT) has announced additional CTrail Hartford Line service and additional train cars on CTrail Hartford Line and CTrail Shore Line East trains. The added CTrail Hartford Line trains on select days will help to alleviate potential overcrowding. Please note the schedule below:

    • Friday, November 20: Weekday Service (Extra CTrail trains available)
    • Saturday, November 21: Regular Saturday Service
    • Sunday, November 22: Regular Sunday Service
    • Monday, November 23: Regular Weekday Service
    • Tuesday, November 24: Weekday Service (Extra CTrail trains available)
    • Wednesday, November 25: Weekday Service (Extra CTrail trains available)
    • Thursday, November 26 (Thanksgiving): Saturday Service; NO Amtrak 146
    • Friday, November 27: Saturday Service; NO Amtrak 146
    • Saturday, November 28: Regular Saturday Service
    • Sunday, November 29: Sunday Service (Extra CTrail trains available)

    CTrail Hartford Line tickets and U-Pass CT will NOT BE ACCEPTED on Amtrak Northeast Regional Trains 140, 141, 143, 146, 147, 148, 157 from Friday, November 20th through Monday, November 30th. 

    Many Amtrak Hartford Line trains are expected to sell out through advance reservation sales and may only accept Amtrak tickets. Customers wishing to ride an Amtrak train during the holiday period are advised to consider using the additional CTrail trains when available, or purchase tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent.

    “While many families may be changing their traditional Thanksgiving plans this year because of the pandemic, we want those who will be traveling this holiday to know that their health and safety is our top priority,” said CTDOT Commissioner Joseph Giulietti. “We are taking every precaution possible to keep you safe.”

    CTDOT has increased the cleaning of trains and station facilities to keep frontline employees and passengers safe. Passengers must wear a mask or face covering and practice social distancing at stations and onboard trains. The Centers for Disease Control and Prevention recommends six feet from others, when possible. Seating onboard Amtrak and CTrail trains is limited to 50% capacity. These preventative measures will help maintain a safe and healthy travel experience. If you are feeling sick, please do not use public transportation. Passengers can view the schedule here COVID-19 travel requirements here.

    Customers are advised to check HartfordLine.com prior to travel for service updates. 

    Traveling early in the day is recommended on CTrail Hartford Line trains. 

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

    View the official CTDOT press release here.

  • Posted on 11/16/20 at 3:48 PM ET

    Update: COVID-19 Travel Requirements

    The Connecticut Department of Transportation (CTDOT) is continuing its safety measures on all of its public transportation services. 

    The safety of our customers and operating personnel is of the highest importance. CTDOT’s safety measures are continually updated based on the recommendations from the Centers for Disease Control and Prevention (CDC) and other state and federal health agencies and experts. These actions, which began in March, are being conducted for all CTrail Hartford Line, CTrail Shore Line East, and New Haven Line (Metro-North) commuter rail services, as well as for all CTtransit and local transit district bus services throughout the state.

    Safety measures include:

    • Nightly sanitizing of all trains and buses including an interior wipe down of high contact surfaces using enhanced cleaning and disinfection protocols recommended by the CDC.
    • Increased cleaning of stations using CDC-recommended cleaning products and methods.
    • Disinfecting high contact areas such as door handles, escalator handrails, and elevator buttons multiple times each day at our busiest train stations.
    • Requiring masks and temperature checks at the start of each shift for front line CTDOT and CTrail employees.
    • Providing employees with enhanced health and safety training and personal protective equipment (PPE). 
    • Providing masks to on-board train crew, to provide to passengers if needed.
    • Hand sanitizer dispensers at all stations.
    • Placing personal protective equipment (PPE) in vending machines at major stations available for public purchase.
    • Conducting daily health and safety meetings with rail personnel and internal stakeholders to review current procedures and adjust as needed.
    • Contactless ticket purchasing options.
    • Installation of floor markings at major stations to assist with social distancing.

    In addition to the safety measures above, riders are reminded of the COVID-19 travel advisories below:

    • Customers should wear a mask or face covering on all trains, stations, and platforms, unless you have a medical condition that prevents you from doing so. Children under two do not require a mask. Please be aware that Amtrak requires the use of face masks.
    • Practice social distancing while waiting at rail stations and riding trains. The CDC recommends a distance of at least six feet from others.
    • Purchase tickets prior to boarding using a ticket vending machine or the CTrail eTix app for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) trains.
    • Customers who feel sick should not use public transportation.

    For the latest information, resources, and guidance related to COVID-19, visit ct.gov/coronavirus.

  • Posted on 10/20/20 at 4:43 PM ET

    Service Update: Amtrak Resumes Accepting CTrail Tickets on Northeast Regional Trains

    Amtrak has resumed accepting CTrail Hartford Line tickets on their Northeast Regional Hartford Line trains, except for the following blackout periods during the holidays:

    • Thanksgiving: Friday, Nov 20 - Monday, November 30th
    • Christmas: Dates to be determined

    Customers planning to travel on these trains during the blackout periods above will need to reserve tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent. Amtrak multi-ride ticket holders will need to reserve their seat on any train they plan to ride during this period following the Amtrak Ride Reserve program rules. Blackout periods are subject to change, and customers are advised to check HartfordLine.com for service updates prior to travel.

    Passengers can view the schedule here and COVID-19 travel requirements here.

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

  • Posted on 10/09/20 at 12:13 PM ET

    Update: Columbus Day Weekend Schedule

    CTrail Hartford Line trains will operate on a regular schedule for Columbus Day weekend.

    • Saturday, October 10, 2020, ALL trains on the CTrail Hartford Line Schedule will operate on a regular Saturday schedule.
    • Sunday, October 11, 2020, ALL trains on the CTrail Hartford Line Schedule will operate on a regular Sunday schedule.
    • Columbus Day, Monday, October 12, 2020, ALL trains on the CTrail Hartford Line Schedule will operate on a regular weekday schedule.

    Click here for schedule information.

  • Posted on 10/06/20 at 2:55 PM ET

    Service Change: New Departure Time For Amtrak Train 141

    Effective Monday, October 12th, the weekday Amtrak Train 141 will depart from Springfield 5 minutes earlier at 5:50 AM (previous departure time 5:55 AM). All other intermediate stops and arrival times will stay the same.

    Passengers can view the schedule here and and COVID-19 travel requirements here.

    Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.
  • Posted on 10/02/20 at 12:30 PM ET

    Service Change: Oct 3rd - 4th: Amtrak 146 and 143 Bus Substitutions

    Due to scheduled track work on Saturday, October 3rd and Sunday, October 4th, please note that the following Amtrak Hartford Line Trains will be replaced with bus service: 

    Amtrak Northeast Regional 146 (Saturday night only)

    • New Haven Union Station departure time: 9:54 PM
    • Springfield arrival time: 11:22 PM 

    Amtrak Northeast Regional 143 (Sunday morning only)

    • Springfield departure time: 6:00 AM
    • New Haven Union Station arrival time: 7:25 AM

    Advanced Amtrak reservations and tickets are required for the Northeast Regional trains above through Amtrak.com, the Amtrak app, or an Amtrak ticket agent. CTrail tickets will not be accepted. 

    Passengers can view the schedule here and COVID-19 travel requirements here.

    Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

       
  • Posted on 09/11/20 at 3:55 PM ET

    Service Change: New Ticket Policy on Select Hartford Line Amtrak Trains

    Effective Monday, September 14th, Amtrak will be instituting a new reservation policy for its Northeast Regional Trains operating on the CTrail Hartford Line. Customers traveling on the following Northeast Regional trains will be required to purchase an Amtrak ticket in advance:

    Weekdays

    • Amtrak 141 (Departing Springfield at 5:55 AM)
    • Amtrak 148 (Departing New Haven at 11 PM)

    Weekends

    • Amtrak 140 (Departing New Haven at 6:26 PM)
    • Amtrak 143 (Sunday only, Departing Springfield at 6:00 AM)
    • Amtrak 146 (Saturday only, Departing New Haven at 9:54 PM)
    • Amtrak 147 (Saturday only, Departing Springfield at 8:35 AM)
    • Amtrak 157 (Sunday only, Departing Springfield at 7:58 AM)

    Customers wishing to use the trains listed above must reserve their tickets in advance using the Amtrak app, at Amtrak.com, or through an Amtrak ticket agent. Amtrak ticket agents are available during posted hours at New Haven Union Station, Hartford Union Station, and Springfield Union Station. CTrail Hartford Line tickets and U-Pass will NOT be accepted on these trains. For questions, customers should contact Amtrak at Amtrak.com or 1-800-USA-RAIL (872-7345). 

    See the full schedule here.

        
  • Posted on 07/31/20 at 1:30 PM ET

    Update: Updated COVID-19 Travel Requirements - July 2020

    The Connecticut Department of Transportation (CTDOT) is continuing its safety measures on all of its public transportation services as the state moves to re-open after the COVID-19 outbreak. 

    The safety of our customers and operating personnel is of the highest importance. CTDOT’s safety measures are based on the recommendations from the Centers for Disease Control and Prevention (CDC) and other state and federal health agencies and experts. These actions, which began in March, are being conducted for all CTrail Hartford Line, CTrail Shore Line East, and New Haven Line (Metro-North) commuter rail services, as well as for all CTtransit and local transit district bus services throughout the state.

    Safety measures include:

    • Nightly sanitizing of all trains and buses including an interior wipe down of high contact surfaces using enhanced cleaning and disinfection protocols recommended by the CDC.
    • Increased cleaning of stations using CDC-recommended cleaning products and methods.
    • Touchpoints such as door handles, escalator handrails, and elevator buttons are being wiped down multiple times each day at our busiest train stations, Stamford, Bridgeport, and New Haven.

    In addition to the service changes above, riders are reminded of the COVID-19 travel advisories below:

    • Purchase tickets prior to boarding using a ticket vending machine or the CTrail eTix app for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) trains.
    • Customers should wear a mask or face covering on all trains, stations, and platforms, unless you have a medical condition that prevents you from doing so. Children under two do not require a mask. Please be aware that Amtrak requires the use of face masks.
    • Practice social distancing while waiting at rail stations and riding trains. The CDC recommends a distance of at least six feet from others.
    • Customers who feel sick should not use public transportation. 

    For the latest information, resources, and guidance related to COVID-19, visit ct.gov/coronavirus.

  • Posted on 07/23/20 at 8:10 AM ET

    Update: Cash Ticket Sales Return On Board CTrail Hartford Line Trains Effective Monday, July 27

    Effective Monday, July 27, cash sales will resume on board CTrail Hartford Line trains. However, cash transactions remain suspended at ticket windows. 

    • Customers are encouraged to purchase tickets prior to boarding using a ticket vending machine (TVM) or the CTrail eTix app (available for Android and Apple iOS mobile devices) for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) trains. 
    • Customers should purchase tickets ahead of time for all Amtrak trains using the CTrail eTix App or a CTrail TVM.

    In addition to the service changes above, customers are reminded of the COVID-19 travel advisories below:

    • Wear a mask or face covering on all trains, in stations, and on platforms, unless you have a medical condition that prevents you from doing so. Children under the age of two do not require a mask. Please be aware that Amtrak requires the use of face masks on board their trains.
    • Use social distancing while waiting at rail stations and riding trains. The CDC recommends keeping a distance of at least six feet from others.
    • Do not use public transportation if you feel sick.
  • Posted on 07/07/20 at 6:09 PM ET

    Service Update: Additional Service added to CTrail Hartford Line Beginning Monday, July 13

    Effective Monday, July 13, the following CTrail Hartford Line trains will be added to service:

    Weekday Northbound (all terminate in Hartford):

    • CTrail 4452 departing New Haven Union Station 6:35 AM
    • CTrail 4458 departing New Haven Union Station 3:26 PM
    • CTrail 4462 departing New Haven Union Station 4:32 PM

    Weekday Southbound (to New Haven):

    • CTrail 4453 departing Hartford 7:45 AM
    • CTrail 4461 departing Hartford 5:05 PM
    • CTrail 4463 departing Hartford 5:40 PM

    Weekend Northbound (to Springfield):

    • CTrail 6400 departing New Haven Union Station 8:10 AM
    • CTrail 6402 departing New Haven Union Station 10:00 AM
    • CTrail 6456 departing New Haven Union Station 2:29 PM (terminates in Hartford)
    • CTrail 6458 departing New Haven Union Station 4:10 PM (terminates in Hartford)

    Weekend Southbound (to New Haven):

    • CTrail 6401 departing Springfield 10:00 AM
    • CTrail 6403 departing Springfield 11:57 AM
    • CTrail 6457 departing Hartford 4:05 PM
    • CTrail 6459 departing Hartford 5:30 PM

    To accommodate this increase in service, CTrail 6455 and CTrail 4466 will have slight schedule adjustments. Please visit the Tickets, Fares, & Schedules page for schedule information.

    In addition to the service changes above, customers are reminded of the COVID-19 travel advisories below:

    • Purchase tickets prior to boarding using a ticket vending machine or the CTrail eTix app for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) trains. Cash transactions are suspended on board trains and at ticket offices.
    • Customers should wear a mask or face covering on all trains, in stations, and on platforms, unless you have a medical condition that prevents you from doing so. Children under two do not require a mask. Please be aware that Amtrak requires the use of face masks onboard their trains.
    • Practice social distancing while waiting at rail stations and riding trains. The CDC recommends keeping a distance of at least six feet from others.
    • Customers who feel sick should not use public transportation.
  • Posted on 05/28/20 at 4:35 PM ET

    Update: EFFECTIVE 6/1: Schedule Update

    There are no changes to the weekend schedule at this time. Please refer to the schedule here for all travel beginning Monday, June 1.

    The following schedule adjustments will take effect on Monday, June 1:

    • Amtrak 475 will be returning to the Weekday schedule, departing Springfield at 3:55 PM.
    • Amtrak 476 will be returning to the Weekday schedule, departing New Haven at 5:25 PM.
    • CTrail 4466 will now depart New Haven at 6:30 PM.

    All CTrail Hartford Line customers should refer to the following websites for connection information:

    • Click here for Amtrak Northeast Corridor schedule information.
    • Click here for New Haven Line (Metro-North) schedule information.
    • Click here for CTrail Shore Line East schedule information.

    There are no changes to the weekend schedule at this time. Please refer to the schedule here for all travel beginning Monday, June 1.

    COVID-19 Information:

    • Cash sales are suspended on board all trains. Please use a ticket vending machine or the CTrail eTix app for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) train tickets before boarding.
    • CTDOT strongly encourages customers to wear a mask or face covering and practice social distancing while waiting at rail stations and riding trains. Faces masks are mandatory for all Amtrak trains. The Centers for Disease Control (CDC) recommends a distance of at least six feet from others. CUSTOMERS WHO FEEL SICK SHOULD NOT USE PUBLIC TRANSPORTATION.

    For the latest information, resources, and guidance related to Coronavirus (COVID-19), visit ct.gov/coronavirus

  • Posted on 05/08/20 at 2:17 PM ET

    Update: EFFECTIVE MONDAY, 5/11: Face Masks Required for Travel on Amtrak Trains

    Effective Monday, 5/11, face masks or face coverings are now required on all Amtrak trains. If you do not have a mask available the crew will provide one for you to wear onboard the train.

    CTrail Hartford Line and CTrail Shore Line East trains are still adhering to the State of Connecticut’s policy which highly encourages customers to wear face masks or coverings. Click here for more information on the face mask policy specific to CTrail Hartford Line and CTrail Shore Line East trains.

    For the latest information, resources, and guidance related to Coronavirus (COVID-19), visit ct.gov/coronavirus.

  • Posted on 04/20/20 at 10:16 AM ET

    Update: Updated COVID-19 Travel Requirements

    Protect your family and ours by stopping the spread. Passengers should wear a mask or cloth face covering on all CTrail Hartford Line and Amtrak trains, and at CTrail stations. And remember, public transportation is for essential travel only. Do your part to protect our #heroesmovingheroes and we’ll do ours to keep CT moving safely during this coronavirus emergency.

    The Governor issued EXECUTIVE ORDER NO. 7BB, effective Monday, April 20, 2020, at 8:00 pm, requesting the use of face masks or face covering when it is not possible to maintain a safe distance of six feet or more from others while in public. All passengers are requested to wear a face mask or face covering at all times whenever a six-foot distance from other people cannot be safely maintained on CTrail Hartford Line and Amtrak trains, any other public transportation service in Connecticut, and within any semi-enclosed transit stop, waiting area, or CTrail station.

    This Order is in addition to the requirement that public transportation is to be used for essential travel only such as getting to and from work or for procuring essential needs. Customers who feel sick should not use public transportation.

    Nothing in this order shall require the use of a mask or cloth face covering by anyone for whom doing so would be contrary to his or her health or safety because of a medical condition, a child in a child care setting, anyone under the age of 2 years, or an older child if the parent, guardian or person responsible for the child is unable to place the mask safely on the child’s face. If a person declines to wear a mask or face covering because of a medical condition as described above, such person shall not be required to produce medical documentation verifying the stated condition.

    Read more on Governor Lamont’s new face covering requirements here: https://portal.ct.gov/-/media/Office-of-the-Governor/Executive-Orders/Lamont-Executive-Orders/Executive-Order-No-7BB.pdf
  • Posted on 04/16/20 at 10:27 AM ET

    Update: EFFECTIVE 4/20: ALL CTrail Hartford Line and Amtrak Trains Operating on a Reduced Schedule

    Effective Monday, April 20, ALL CTrail Hartford Line and Amtrak trains will operate on a reduced schedule.

    • Please refer to the reduced schedule here for all travel beginning Monday, April 20.
    • All cash sales are suspended for all trains. Please use a ticket vending machine or the CTrail eTix app for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) train tickets prior to boarding.
    • New Haven Line (Metro-North) and Amtrak are also operating a reduced schedules during this time. All CTrail Hartford Line customers should refer to Amtrak Northeast Corridor and New Haven Line (Metro-North) schedules for connection information.
           - Click here for Amtrak Northeast Corridor schedule information
           - Click here for New Haven Line (Metro-North) schedule information

    CTDOT strongly encourages the public to reserve rail and public transit for ESSENTIAL TRAVEL ONLY such as getting to and from work or for procuring essential needs. Customers should wear a mask or face covering and practice social distancing while waiting at rail stations and while riding the train. (Centers for Disease Control (CDC) recommends a distance of at least six feet from others, when possible). CUSTOMERS WHO FEEL SICK SHOULD NOT USE PUBLIC TRANSPORTATION.

    View the official CTDOT press release here. For the latest information, resources, and guidance related to Coronavirus (COVID-19), visit ct.gov/coronavirus

  • Posted on 03/12/20 at 12:42 PM ET

    Update: CTDOT Taking Coronavirus (COVID-19) Precautions for Public Transportation

    At CTrail, the safety of our customers and employees is of the highest importance. We are taking actions based on recommendations from the Centers for Disease Control and Prevention (CDC) and other public health experts. These actions, which began last week, are being conducted for all CTrail Hartford Line, CTrail Shore Line East, and New Haven Line (Metro-North) commuter rail services. These measures include:

    • Nightly sanitizing of all trains including an interior wipe down of high contact surfaces using cleaning and disinfection protocols from the CDC
    • Station operators have increased cleaning of stations using CDC-recommended cleaning products and methods
    • At our busiest stations, Stamford, Bridgeport and New Haven, touchpoints such as door handles, escalator handrails, and elevator buttons are being wiped down multiple times each day

    The State of Connecticut is taking various actions to respond to the spread of coronavirus disease (COVID-19). CTrail is also staying in constant communication with state and federal emergency management agencies to adjust our protocols, if necessary.

    We will continue to respond to the latest on COVID 19 with the safety of our customers and employees as our highest priority. 

    View the official CTDOT Press Release here.

    Information on the statewide response is available at CT.Gov/Coronavirus