Customer Service – Hartford Line

Hartford Line Customer Service

Hartford Line customer service is provided by CTrides – 1-877-CTrides (1-877-287-4337).

In addition to servicing the Hartford Line and Shore Line East CTrail services, CTrides helps commuters find the best way to get to work or school and offers information & resources for travel options throughout Connecticut. CTrides offers carpools, vanpools, bus, train, biking/walking and teleworking solutions.

Visit CTrides.comOpens in new window or call 1-877-CTrides (1-877-287-4337) or visit the Customer Service Center at New Haven Union Station.

Relay Connecticut is a free service that provides full telephone accessibility. Call 711 and request the Relay Operator to contact us at 1-877-287-4337.

Please complete the form below:

All items marked with an * are mandatory

First Name *

Last Name *

Email Address *

Confirm Email *

Receive response via Text Message (standard messaging and data rates apply) Yes

Mobile Phone Number *

Train Number (if applicable)

Station (if applicable)

How can we help you? *

Message

Email Subscribe

Hartford Line Rail Service CTrides News and Notices

Live Chat

Chat Now