Hartford Line Customer Service
Hartford Line customer service is provided by CTrides - 1-877-CTrides (1-877-287-4337).
In addition to servicing the Hartford Line and Shore Line East CTrail services, CTrides helps commuters find the best way to get to work or school and offers information & resources for travel options throughout Connecticut. CTrides offers carpools, vanpools, bus, train, biking/walking and teleworking solutions.
Visit CTrides.com or call 1-877-CTrides (1-877-287-4337) or visit the Customer Service Center at New Haven Union Station.
Relay Connecticut is a free service that provides full telephone accessibility. Call 711 and request the Relay Operator to contact us at 1-877-287-4337.